LEGAL

Privacy Policy

Effective date: September 27, 2026

Who we are

WaterWard Industries, Inc. ("WaterWard," "we," "us," or "our") operates this website and provides licensed smart water shutoff installation services in metro Atlanta. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a free assessment, or communicate with us.

By using our website or submitting your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit personal information.

Information we collect

We collect information you provide directly to us, such as your name, email address, phone number, home address, zip code, county, insurance carrier, and any messages or details you share when you request a free assessment or contact us.

We also collect information automatically through cookies and similar technologies, including your IP address, browser type, device type, pages visited, and referring website. This helps us understand how visitors use our site and improve our services.

How we use your information

We use the information we collect to respond to your inquiries, schedule and perform assessments and installations, communicate with your insurance agent or carrier with your permission, process rebate paperwork, and send you service-related updates.

With your consent, we may also send you promotional messages about our services, special offers, or updates. You can opt out of promotional communications at any time by following the unsubscribe instructions or contacting us directly.

Text messaging and SMS privacy

(770) 250-4450

By contacting us via SMS with your mobile number, you consent to receive customer care text messages from WaterWard Industries, Inc.. Msg & Data rates may apply. Message frequency varies. Text HELP for help. Reply "STOP" at any time to opt out.

WaterWard Industries, Inc. does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Message and data rates may apply. Message frequency varies. You can opt out of text messages at any time by replying STOP or contacting us at the information below.

Sharing and disclosure

We do not sell your personal information. We may share information with trusted third parties who help us operate our business, such as our SMS aggregator, customer relationship management providers, and payment processors. These parties are only permitted to use your information for the services they provide to us.

We may also disclose information when required by law, to protect our rights or safety, or with your explicit consent.

Cookies and tracking

Our website may use cookies and similar technologies to improve your experience, analyze traffic, and understand how visitors interact with our site. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

Data security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your rights and choices

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the information below. We will respond within a reasonable timeframe.

You may also opt out of marketing emails by clicking the unsubscribe link in any email, or opt out of SMS messages by replying STOP.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Ready when you are

Have questions?

We're happy to explain how we protect your information. Reach out or book a free assessment.